customer-questionnaire-website-changes

DSB Client Questionnaire

Has your business changed this past year?
If so, what updates can we help you with?

Click Here for Immediate Assistance

A Few Questions To Answer So Your Website is Fresh & Up-To-Date!

This form may not be pretty but it’s necessary for us to make sure your website has all of the right content. Please just take a few minutes to fill this out. Thank you!

Has your business changed this past year? Did you change your office location? Have you picked up an additional product line or do you now offer a new service to your customers? Would you like to add a page showcasing your “team” or the fact that you are a chamber member or assist your local non-profit community? Please answer the questions below so that we can ensure your site has all of your latest information and offerings! If you don’t see something below, please simply write us a note in the comments box at the end of the form.

If you’d like to have a screen share with us to see what’s new or what some other dealers are doing, please let us know.

The form may look long but it should only take 5-10 minutes to fill out. It’s worth a few minutes to your dealership!

Contact Information

Contact Name: *

Title or Position with Company: *

Contact Phone: *

Contact's Email: *

Company Information

Company Name: *

Year Company Started: *

We'd like to add a graphic to showcase your experience!

Business Affiliation: *

We'll add the corresponding logo, a paragraph or a page if you'd like.

Address: *

Suite or Bldg #:

OFFICE PHONE: *

OFFICE PHONE # To Be Listed On Your Website.

City: *

State / Region: *

Zip / Postal Code: *

Do you have ADDITIONAL OFFICE LOCATIONS? *

Your Domain Name or Website Address: *

ADDITIONAL DOMAIN NAMES:
Maybe you have different domains like: DocumentSolutionsNewYork.com & DocSolNYC.com - OR - different extensions like: CopierCompany.com & CopierCompany.biz
Even if you are "just using an address for email" you should point it to your website. We need this information to ensure proper set-up and functionality. Thank you!

Do you have MORE THAN ONE DOMAIN NAME? *

COMPANY TAGLINE:
Do you have a "tagline" that you associate with your company or logo? If not, that's ok. We usually add a default like: Your Local Authorized Technology Partner!

Company Tagline:

Website Content Information

GENERAL EMAIL:
It's recommended that you have a "general email" that mobile viewers can quickly click on to send you an email vs. filling out a form while using a mobile device.
We usually put this email on your contact page and in your footer. Common examples would be: contact@ info@ sales@ hello@
***This is different from the emails that will receive your forms - the email that each form is sent is not visible.***

Do you have a "GENERAL EMAIL" email address? *

Yes
No, not set-up now
I'll get this to you later

BUSINESS PHOTOS:
We strongly recommend that you avoid having all "stock business photos" on your site.
Many dealers will add photos of their building, showroom, a photo of someone next to a machine, a group or individual team photos, company vehicle, charity event, etc.
We are happy to photos and information to your site any time for no cost! If you do not have these available to send right now, let us know and you can send them at a later date.
Please send photos to: update@DealerSiteBuilder.com

Do you have any COMPANY PHOTOS to add to your website?

Yes
No
I would like to add these at a later date

COMMUNITY INVOLVEMENT:
We'd love to add a "community involvement" page for you. It can be a difference maker if a potential client is comparing you to a competitor!
We just had a dealer tell us that a local church bought a machine before ever meeting them in person! This was because they liked what they saw online!
IDEA TO HELP: Visit: www.dealersitebuilder.com/community-involvement-suggestions/

COMMUNITY INVOLVEMENT: Do you volunteer or support local non-profit organizations?

Yes
No
Skip for now

SPONSORSHIPS - Do you sponsor any little league or big league teams?

Yes
No
Skip for now

CHAMBER OF COMMERCE
We'd love to add a page about your local chamber involvement.
Potential clients who may not know you yet will get to learn more about your company.

CHAMBER OF COMMERCE: Are you members of any chambers in your territory?

Yes
No
Skip for now

We'd love to add a page about your local chamber involvement.
Again, this helps your potential clients who may not know you yet learn more about your company.

Have you won any awards locally or with your manufacturer?

Yes
No
Skip for now

FULL PRODUCT CATALOGS or PRODUCT INFORMATION:
What product catalogs (with Brochures, etc.) do you want to be showcased on your site? Please check all that apply below.
All of the main product lines have full catalogs. Sometimes we will add a nice page with content including brochures and videos for something like Water Systems, VOIP Business Phones or Office Furniture.

MAIN PRODUCT LINE?
What product line do you "lead" with? We need to know so we can "lean" your site that way with additional content from that manufacturer, such as: Managed Print Services, Go Green, Industry Solutions, etc.
We will also add custom home slides, custom images on your customer center page and corresponding pages.

Main Product Line: *

LOGO CAROUSEL (on homepage) and TECHNOLOGY PARTNERS PAGE.
What manufacturer logos do want displayed on your site? These logos usually move across your home page. (check all that apply)
Sometimes a dealer will list a product they do not have a catalog for because they previously sold that brand and still support machines in the field.
We also have a "Technology Partners" page where we have a "technology partner's" logo a description.
We have MANY other logos, please let us know if you need one that we don't have listed here. We can add another from our files or create a new one if it's important to you!

Additional Products or Services: (check all that apply)

Office Furniture
Office Supplies
Print / Copy Shop
Other (check box and add info below)

Please Share Any Additional Information / Special Instructions or Feedback Below.

QUICK SURVEY: The Fields Below Are Not Required But We Would Appreciate It If You Could Share Your Feedback. Thank you!

Please Share Your Feedback. Thank You!

	Excellent	Very Good	Neutral	Needs Improvement	Awful
Our Products & Services	ExcellentOur Products & Services Excellent	Very GoodOur Products & Services Very Good	NeutralOur Products & Services Neutral	Needs ImprovementOur Products & Services Needs Improvement	AwfulOur Products & Services Awful
Value to Your Business	ExcellentValue to Your Business Excellent	Very GoodValue to Your Business Very Good	NeutralValue to Your Business Neutral	Needs ImprovementValue to Your Business Needs Improvement	AwfulValue to Your Business Awful
DSB's Customer Service	ExcellentDSB's Customer Service Excellent	Very GoodDSB's Customer Service Very Good	NeutralDSB's Customer Service Neutral	Needs ImprovementDSB's Customer Service Needs Improvement	AwfulDSB's Customer Service Awful

Thank you for your feedback, we appreciate it! Our goal is to always bring you the best product and give you the best customer service.

If you ever have any questions or need anything at all, please feel free to contact our owner.
David Zandri | David@DealerSiteBuilder.com | (913) 717-4995 ext. 10 Office | (239) 289-9868 Mobile (anytime - after hours or weekends too!)

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